CarSure Warranty

The Gist:

• CarSure offers four levels of warranty coverage administered by reputable companies like American Auto Shield.
• The company claims to provide warranty coverage options for all types of vehicles in all conditions.
• CarSure receives mixed reviews from customers.

Are you thinking of getting an extended car warranty from CarSure? This guide will review CarSure warranty coverage, share user reviews, and explain whether CarSure is a good choice for you. We’ll then see how CarSure stacks up against the competition by comparing it to the best extended warranty companies on the market.

Our CarSure Warranty Review And Methodology

We give CarSure an overall rating of 3.8 stars out of 5.0. This score is based on the company’s performance in four key categories: reputation, coverage, price, and customer experience.

Reputation

The CarSure name has only been in use since 2017, but its parent company, Innovative Aftermarket Systems (IAS), has been around since 1984. CarSure has collected mixed reviews from customers online, although the company does hold a solid B+ rating from the Better Business Bureau (BBB). All things considered, we give CarSure a 3.5-star rating for reputation.

Coverage

We give CarSure 4.0 stars out of 5.0 for coverage. As a third-party broker of extended car warranties, the company sells four plans that range from comprehensive coverage to basic powertrain protection. You can find quality coverage administered by reputable companies like American Auto Shield or by CarSure itself. 

Price

It’s pretty easy to get a quote from CarSure, although you’ll have to fill out an online form and then wait for a call from a representative. There are also sample contracts on the CarSure website from each plan administrator. Overall, we give the company 4.0 stars out of 5.0 for price.

Customer Experience

You’ll see complaints about pushy salespeople on the BBB and other online platforms, but CarSure also has a 4.3 out of 5.0-star rating on Trustpilot from more than 420 reviews. Our team gives the company 3.5 stars out of 5.0 for customer experience.

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CarSure Extended Warranty Reviews

As with all car warranty providers, we found various positive and negative reviews.

Positive Reviews For CarSure

“I just want to say what an awesome company these guys are! My dad passed away shortly after purchasing his warranty and they refunded the funds to the family. This is where I will be shopping for my next extended warranty. CarSure made an already difficult situation a little bit easier to deal with. I can’t say enough words to show my appreciation.”

– Cindy R. via Trustpilot

“I must give you a rating of five stars. My claim was handled expertly. I heard no complaints from the shop that handled my repair on my air conditioner.”

– Robert D. via Trustpilot

Negative Reviews For CarSure

“I’ve paid $185 per month for 18 months on a powertrain plus contract that is absolutely no good. It’s costing me almost $1,000 to have this fixed … I do not recommend this service!”

– Jeff B. via Trustpilot

“This is the second time that CarSure will not pay for a repair. The first time was an emission control module that wasn’t covered. This time I had a front wheel bearing hub go. It was not covered because the bearing isn’t directly on the axle.”

– Michael Z. via Trustpilot

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What Is CarSure?

CarSure is a nationwide company that markets vehicle service contracts on behalf of third-party administrators. CarSure is a division of Innovative Aftermarket Systems (IAS), an Austin, Texas-based company that specializes in developing vehicle service contracts.

CarSure connects consumers “with all types of cars in all conditions” to applicable extended warranty plans.

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What Does A CarSure Warranty Cover?

A CarSure warranty’s coverage depends on the exact plan you purchase. The company has four different levels of coverage: Ultimate, Exclusionary, Comprehensive, and Powertrain.

The Exclusionary, Comprehensive, and Powertrain plans each contain three different policy types. So, the coverage you receive will vary based on which specific plan you select within the broader levels of coverage.

Here is a high-level description of CarSure’s four coverage levels:

• Powertrain Plan: The Powertrain plan covers a variety of major and minor components, including your engine, transmission, water pump, alternator, starter, air conditioning system, and electrical system.
• Comprehensive Plan: The Comprehensive plan covers a bit more than the Powertrain plan, including your vehicle’s drive axle, suspension, steering, and fuel system.
• Exclusionary Plan: CarSure’s exclusionary plan is an extensive coverage option. It covers almost all computer, mechanical, and electrical systems in your vehicle.
• Ultimate Plan: Ultimate is the highest level of coverage offered by CarSure. In addition to covering everything from the exclusionary protection plan, it also includes tire and wheel hazard coverage.

CarSure Warranty Perks

You’ll get some added benefits with every CarSure warranty plan, including:

• Roadside assistance: Includes towing, fuel delivery, battery jump-starts, and flat tire changes (up to $75 per occurrence)
• Lockout services: Up to $50 per occurrence
• Rental car reimbursement: Up to $200
• Trip interruption coverage: Up to $100 per day for a maximum of three days

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How Much Does a CarSure Warranty Cost?

You’ll have to reach out for a quote to know how much a CarSure warranty would cost for your vehicle. In general, our research shows that extended car warranties cost between $1,600 and $4,000 depending on the level of coverage.

Factors That Affect The Cost Of An Extended Warranty

These are a few of the key factors that determine how much you pay for an extended car warranty:

• Vehicle make and model: Larger SUVs and trucks cost more to cover than standard sedans. Warranties are also more expensive for auto brands with high average repair costs, especially names like Land Rover and BMW.
• Mileage: Higher-mileage vehicles are more likely to need costly repairs, so it costs more to cover them with a long-term warranty.
• Coverage level: Plans that are similar to factory warranties cost more than basic powertrain plans.
• Deductible: Choosing a plan with a higher deductible will result in a lower total cost and vice versa.
• Provider: You’ll find that warranty costs vary from one company to another. This is why it’s so important to compare quotes from multiple providers.

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CarSure Warranty: Our Take

In this review, we went over coverage, plans, and reviews for CarSure warranty services. While we think it could be a good option, we recommend checking out other providers with more industry experience that can offer more peace of mind.

CarSure Warranty Alternatives

While many aspects of the CarSure warranty are appealing, our review team recommends getting quotes from leading providers like Endurance and Carchex. That way, you’ll be able to compare coverage and rates to determine which choice actually fits best.

Endurance: Best Plan Offerings

Endurance can be an excellent alternative to CarSure. Endurance offers direct-to-consumer extended warranties, which means that warranty services and claims are handled directly by the company.

Here are a few reasons that Endurance ranked higher than CarSure in our reviews:

1. Sample contracts available online for review: Sample contracts are available online for prospective Endurance customers to review before purchasing a warranty.
2. No middleman: Endurance handles the entire warranty process itself with no third-party administrator or middleman. This allows for a more consistent customer experience since administrators might handle claims differently or treat their customers in less professional ways.

Read more: Endurance warranty review

Carchex: High Mileage Limits

Here are a few reasons that Carchex came out ahead of CarSure in our rankings:

1. Sample contracts available online for review: Carchex provides sample contracts online, so you know what you’re getting from each one. CarSure has links to sample contracts on its website, but all of its links are broken.
2. More customer support options: Carchex provides the ability to chat with or email a customer support representative; with CarSure, you have to call a representative for support.
3. Better reputation: Carchex maintains an A+ rating and accreditation from the BBB, and it has received endorsements from industry leaders like Carfax, Kelley Blue Book, and Edmunds.com.

Read more: Carchex review

Having trouble deciding between Endurance and Carchex? Read our Endurance vs. Carchex review.

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CarSure Warranty: FAQ

Here are some frequently asked questions about CarSure:

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How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

• Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
• Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
• Price: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
• Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

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