ASC Warranty Review

The Gist:

• ASC Warranty offers four coverage levels, all of which feature a $0 deductible.
• There’s a 120,000-mile limit with all ASC Warranty plans.
• ASC Warranty plans can only be purchased through dealerships, so there’s no online quote option.

To help you find the right extended warranty for your car, we’ve analyzed plans, pricing, and customer reviews of the best extended car warranty companies in the industry. In this article, we’ll give you an idea of the level of coverage offered by an Auto Services Company, Inc. (ASC) Warranty and how it compares to other top competitors.

Our team has spent hundreds of hours reading online reviews, collecting quotes, and administering surveys to better understand what extended warranty providers offer consumers. With this extensive research on our side, we’ve given ASC Warranty an overall rating of 3.9 out of 5.0 stars.

Our ASC Warranty Review And Methodology

We rate ASC Warranty 3.9 out of 5.0 stars overall, as the company offers four generous coverage options with peace-of-mind benefits at an affordable price. However, ASC Warranty plans are available only through dealerships. Our overall review score takes into account ASC’s performance in four key areas: reputation, coverage, price, and customer experience.

How We Rated ASC Warranty

To give you the most recent information, we update our review standards several times each year. See how ASC Warranty performed in each of our review categories: 

Reputation: 4.5

We give ASC 4.5 out of 5.0 stars for its industry reputation. With almost 40 years in the extended warranty business, it boasts accreditation and an A+ rating from the Better Business Bureau (BBB) and high customer reviews across the board. The provider offers a 30-day money-back guarantee on its plans. In addition, its extended warranty plans are available to drivers in all 50 U.S. states.

Coverage: 3.5

ASC offers four coverage options that include both drivetrain and exclusionary, bumper-to-bumper warranty coverage. Perks include 24/7 roadside assistance for every plan and rental car reimbursement for some plans. However, plans only cover up to 8 years/120,000 miles, while some competitors offer longer terms. For these reasons, we give ASC 3.5 out of 5.0 stars in this category.

Price: 4.0

Unfortunately, there isn’t a way to get a direct quote from ASC online. You’ll need to contact a dealership in order to learn about cost information for its various plans. It’s good to note that ASC offers a $0 deductible on all plans, which means you’ll likely pay nothing out of pocket for covered repairs. We’ve given ASC 4.0 out of 5.0 stars for price.

Customer Experience: 4.0

We give ASC 4.0 out of 5.0 stars in this category, as it has a strong reputation for customer service. It has a 4.9 out of 5.0-star customer review rating through the BBB, and Google reviews echo the sentiment, with 4.5 out of 5.0 stars and over 1,100 reviews. Unfortunately, it doesn’t have an online chat option, so getting a response directly from ASC won’t be as quick as other providers that offer online chat.

Is An ASC Warranty Worth It?

Based on customer satisfaction alone, we would say that ASC is a provider worth looking into. In addition to high customer ratings, it’s well-known, reputable, and offers solid coverage options. However, its downside is that you’ll have to purchase a contract from a dealership. If you’re looking to find a quote with ease, we suggest looking into other providers that offer direct online quote engines.

ASC Warranty Quick Facts

• Founded: 1986
• Headquarters: Mountain Home, Arkansas
• Coverage options: Four levels of coverage
• Coverage terms: Up to 8 years/120,000 miles

Is An ASC Warranty Legit?

Yes, ASC is a legitimate, well-known and reputable extended warranty provider. It’s been in the business for nearly 40 years, and is accredited by the BBB with an A+ rating. In addition, it has a positive customer service reputation in an industry that frequently sees mixed reviews.

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ASC Warranty Customer Reviews

With 36 years in the business, ASC has built a strong reputation in the extended warranty industry. ASC Warranty currently has an A+ rating through the BBB, with a 4.84-star rating out of 5.0 from customers. Customer service is quick and efficient, and most customers have reported honest and straightforward service.

Positive reviews for ASC Warranty praise the representative’s professionalism and the ease and speed of claims. Negative reviews, however, cite coverage issues and reimbursement complications. 

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ASC Warranty Coverage

ASC offers four coverage plans, including both drivetrain and bumper-to-bumper warranty coverage. The company’s lowest coverage tier is more generous than your typical powertrain warranty, which only covers the engine, transmission, and drivetrain.

It’s not easy to get a full sense of the coverage you’ll get based on the ASC website. There are no sample contracts available online, so you must speak directly with a dealership and request a contract. 

ASC Warranty Plans

Here’s the plan information the company makes available on its website.

• Drivetrain Plus Coverage: This plan provides coverage for powertrain components such as the engine, transmission, and axles. It also covers cooling and electrical system parts.
• Platinum Drivetrain: This plan covers everything in Drivetrain Plus and adds coverage for the air conditioning.
• Deluxe Coverage: Coverage includes all items under the Platinum Drivetrain warranty, as well as some additional systems including front suspension, steering, brakes, and fuel delivery.
• Factory Type Coverage: This is ASC Warranty’s highest level of coverage. It includes everything in a typical manufacturer’s warranty, with the exception of a few listed items. You’ll need to see a service agreement for full details.

Take a closer look below at each ASC warranty plan and the specific components covered:

*ASC’s Drivetrain Plus Coverage only covers 50% of parts and labor costs for cooling and electrical components listed under this plan.

ASC Warranty Benefits

ASC Warranty plans include 24/7 roadside assistance, trip interruption coverage and, with certain plans, rental car reimbursement. With these included benefits, you’ll also get:

• Towing services
• Emergency fuel delivery
• Vehicle jump-starts
• Flat tire assistance
• Key lockout services

What Does An ASC Warranty Not Cover?

Three out of the four plans ASC offers consumers are stated component plans. This means that if a vehicle component isn’t listed as covered, then it’s simply not covered. However, ASC’s Factory Type Coverage is an exclusionary coverage, so the components that aren’t covered are explicitly listed.

We encourage you to thoroughly read through your vehicle service contract in order to best understand what your chosen protection plan covers.

How To File A Claim With ASC

The claims process with ASC is simple. When you arrive at the repair shop of your choosing (any ASE-certified repair facility will work), present your warranty agreement to the service professional. They can then contact the ASC Warranty claims department to authorize the repair. The claims department will pay the repair facility directly over the phone using a credit card.

Many customers find the claims process to be fast and helpful. However, some customers have reported that their warranty contracts were not honored when getting repairs. There’s a mix of reviews regarding claims, with most customers being satisfied and some customers feeling that coverage was not accurately explained.

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ASC Warranty Cost

Unfortunately, there is no direct quote engine on ASC Warranty’s website. To determine costs, you must contact your dealership regarding specific plans. In addition, you should expect that costs will vary based on the age and model of your vehicle, as well as the level of coverage you choose.

We’ve found through our extensive research that the total average cost of an extended warranty ranges from $2,800 to $3,125 depending on the level of coverage you choose. See the table below for the total average cost of warranty coverage by plan level.

You can lower the cost of your ASC warranty contract by purchasing it early on in your ownership or before your factory warranty expires.

How Much Does An ASC Warranty Cost?

While the cost of an ASC warranty will vary, one of the highlights of coverage from ASC is the $0 deductibles. 

ASC also offers a loan calculator to determine how many months you can take to pay off your contract. Customers can take advantage of the loan calculator to see how the added cost of the service contract will change their monthly vehicle payments.

Factors That Affect Extended Warranty Cost

The price you pay for an extended car warranty will depend on the following factors:

• Vehicle make and model: Large SUVs and pickup trucks typically cost more to protect with an extended warranty. Brands with high average repair costs are also more expensive to cover.
• Mileage: Higher-mileage vehicles are more likely to need costly repairs, so plans for these cars tend to cost more than for newer models.
• Coverage level: Plans that mirror factory warranties cost more than basic powertrain coverage options.
• Deductible: Choosing a plan with a higher deductible will result in lower monthly payments and vice versa.
• Provider: You’ll find different warranty costs from one provider to another, which is why it’s essential to compare quotes from multiple companies.

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ASC Extended Warranty Reviews: Our Take

In this article, we went into detail about ASC Warranty’s levels of coverage, plan details, cost, and customer service reputation. While ASC Warranty truly shines when it comes to customer satisfaction, you’ll need to contact a dealership if you’re looking for more information on prices from the company.

In addition, ASC Warranty may not be the best choice if you’re looking for an extended warranty for cars over 100,000 miles. Plans with the provider only cover vehicles up to 120,000 miles.

Car Warranty Companies Like ASC

We’ve analyzed many of the best extended car warranty providers based on coverage, customer reviews, claims process, and other criteria. We recommend checking out both Endurance and Carchex in your search for a reputable and fairly priced extended warranty provider.

Endurance: 4.5 Stars

Endurance is our top pick for an extended warranty provider, as it works directly with consumers instead of offering their contracts through a middleman. Endurance offers six levels of coverage, making it easy for all drivers to find the protection they need. You can also easily get free, customized online quotes through Endurance’s website.

Carchex: 4.4 Stars

Carchex is a popular and reputable provider in the extended warranty space. It’s accredited by the BBB with an A+ rating, and offers five extended warranty plans with perks such as 24/7 roadside assistance, trip interruption, and rental car reimbursement. Carchex covers vehicles with up to 200,000 miles on them, making it a great choice for cars with high mileage limits.

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ASC Car Warranty Reviews: FAQ

Below are some common frequently asked questions about ASC extended warranties:

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

• Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
• Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
• Price: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
• Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

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